Customer Service Administrator at Assured Automotive (Ontario)

Customer Service Administrator at Assured Automotive (Ontario)

18 Oct
|
Assured-Automotive-6
|
Ontario

18 Oct

Assured-Automotive-6

Ontario

Provide exceptional customer support as a Customer Service Administrator for Assured Automotive. This role focuses on administrative tasks and elevating the customer experience across all touchpoints.

Assured Automotive is seeking a customer service-oriented individual with at least one year of relevant experience. In this position, you will ensure the execution of the WOW plan while managing customer interactions, reservations, and towing arrangements. Your attention to detail and communication skills will contribute to achieving key performance indicators and enhancing the client's overall experience.

Key Responsibilities:
• Execute WOW operating principles consistently
• Greet customers warmly in-person and over the phone




• Manage rental vehicle reservations and towing requests
• Communicate timely updates to customers and insurance personnel
• Reconcile Repair Orders accurately before closing

Requirements:
• High school diploma or equivalent education
• Minimum one year in a customer service role
• Strong communication skills, verbal and written
• Proficient in Google platform and Microsoft Office
• Valid driver’s license required

Embrace a agile environment where your customer service expertise can shine at Assured Automotive.
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📌 Customer Service Administrator at Assured Automotive (Ontario)
🏢 Assured-Automotive-6
📍 Ontario

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