We arecurrently seeking a driven and energetic individual to join our growing business in eastern Ontario as a Security Supervisor. Under the general supervision of the Regional Manager, Security, this position is responsible for monitoring the day-to-day activities of security operations at the site level. Assists with the implementation all new security operations initiatives. Ensures adherence to all policies and procedures, positively contributes to an entrepreneurial culture that is nimble, energized and growth oriented. Above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleagues.

Duties and Responsibilities Include:

Exceeds guest expectations by providing outstanding customer service

Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day

Mentors, coaches and trains front line security staff, including best practices for the non-gaming record keeping system

Verifies security timesheets

Monitors, documents and reports internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities of the entire property as directed; prepares electronic statements via a non-gaming record keeping system

Administers and maintains various critical security systems

Reviews surveillance files; maintains site surveillance equipment; reports issues

Enforces restricted access by unauthorized persons; Performs crowd control

Observes cashier transactions and slot drops (if applicable); escorts cash and cash equivalent movements





Conducts regular patrols of the entire property as directed; identifies risks and conditions that present safety issues for employees, guests, facility and company assets

Provides or assists with First Aid for employees and guests

Tags and reports found property; transfers to Lost & Found

Responds to, resolves or escalates security issues

May escort guests and employees or assign escort duties as required

Performs identification checks as required

Liaises and communicates effectively with all operational departments

Develops and cultivates strong working relationships with all stakeholders: guests, ownership, employees, regulatory bodies and police authorities

Ensures compliance with licensing laws, health and safety and other statutory regulations

Performs other duties as assigned or directed

Successful candidates will demonstrate the following qualifications:

6 months casino security supervisor experience

People-focused and committed to service excellence

Proactive and solution-oriented with a drive to succeed

Secondary School Diploma; Post Secondary education or a suitable combination of education and experience an asset

Minimum 2 years security experience in a gaming workplace; supervisory experience an asset; surveillance experience an asset

Must be willing to recertify every 3 years for Use of Force

Current First Aid and CPR with minimum 2 year validation period remaining

Can understand, speak and write English; fluency in other languages an asset

Computer literacy in MS Office

Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights, based on business needs.

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📌 Full-Time Security Supervisor-BEL (Ontario)
🏢 Great Canadian
📍 Ontario