Join Splash N’ Learn as a Customer Service Representative, supporting families in a nurturing swim school workplace. This full-time remote position focuses on exceptional client communication and administrative tasks. As a key part of the Swimmer Care Team, this role involves collaborating while handling administrative duties and delivering commendable service.

Your solid communication skills will address customer inquiries and facilitate smooth registration processes for new clients. You will ensure operational success while celebrating swimmer milestones in this detail-oriented position. Key Responsibilities:
Create welcoming experiences for clients through friendly communication
Address inquiries, concerns, and complaints via multiple platforms




Guide clients through account creation and swim policies
Manage daily class bookings and instructor assignments
Assist with payment processing and follow-ups on balances Requirements:
Strong verbal and written communication skills
Exceptional customer service mindset and positive attitude
Organized and self-motivated with detail orientation
Problem-solving ability in high-pressure situations
Proficient in digital communication tools and systems Elevate your customer service career in a supportive and team-oriented environment with Splash N’ Learn.

📌 Customer Service Representative Remote Role Barrie
🏢 Splash N Learn Swim School
📍 Barrie