Enhance the relocation experience for Government of Canada transferees as a Bilingual Relocation Advisor at Sirva. You'll provide essential support and guidance to families navigating their transition. In this Level 1 role, you'll serve as the primary contact for transferees, managing communications via various channels. Your tasks will include providing assistance on advantages and entitlements, managing expenses, and conducting planning sessions to ensure a smooth relocation process. This position is well-suited for those with robust organizational skills and a customer service focus. Key Responsibilities:
Provide relocation assistance via calls, emails, and chats
Conduct planning sessions for different types of relocations
Review and process expense claims for transferees
Maintain detailed notes in relocation files
Assist with various administrative support tasks Requirements:
Bilingual proficiency is highly advantageous
Robust communication skills across digital platforms
Ability to manage multiple requests effectively
Experience in fast-paced environments required
Self-starter with initiative and judgment Contribute to the success of Sirva by delivering exceptional service during crucial transitions for relocating families. #J-18808-Ljbffr