Join Fullscript as a Customer Support Specialist and make a difference in healthcare. Engage with practitioners and patients, driving successful outcomes through stellar support.

This role is based remotely, allowing you to collaborate with the Fullscript team while living in or near Kelowna, BC. Your focus will be on delivering proactive customer service, resolving inquiries, and building trust with a diverse user base. Adaptability and a passion for customer satisfaction are crucial.

Key Responsibilities
Engage with customers via phone, email, and live chat
Recommend solutions based on user needs and issues
Resolve customer inquiries using product knowledge
Foster relationships through effective communication
Coordinate support coverage during business hours

Requirements:
Experience in customer-centric roles, ideally in retail or hospitality
Robust communication and organizational abilities
Willingness to work adaptable schedule, including weekends
Curiosity and a desire for continuous learning
Experience with customer support tools is beneficial

Drive customer satisfaction and support healthcare excellence at Fullscript.

📌 Customer Support Specialist Fullscript Penticton
🏢 Fullscript
📍 Penticton