Elevate your career in customer service with OTIP Group of Companies. This hybrid role offers the chance to utilize your insurance expertise while delivering exceptional member support. As a Customer Service Representative, you will manage telephone inquiries, resolve product issues, and ensure service quality while working three days onsite.

Your role is vital in assessing risk and processing insurance transactions within personal lines, automobile, and property insurance. If you possess solid communication skills and a commitment to customer satisfaction, we encourage you to apply. Key Responsibilities:
Direct and respond to inquiries efficiently
Resolve product and service problems effectively
Maintain documentation of insurance transactions
Complete endorsements and renewals as required
Assist team members with market guidelines Requirements:
AIC license (level one) is required
Three years’ experience in personal lines insurance
Exceptional communication and problem-solving skills
Intermediate knowledge of Microsoft Office Suite
French communication skills are an asset Leverage your customer service skills while contributing to a supportive workplace at OTIP.

📌 Customer Service Representative At Otip Wetaskiwin (Canada)
🏢 Orbit Insurance Services
📍 Canada