Become a key player at Omnify as Customer Account Manager, overseeing account management and project coordination. This role emphasizes relationship building, quotations, and effective issue resolution. Located in Markham Outer Southwest, you'll serve as the primary contact for customer accounts.
Engage with clients by managing quotations, orders, and technical coordination, ensuring needs are met proactively. Your expertise will drive long-term relationships and repeat business based on trust and transparent communication. Key Responsibilities:
Manage customer inquiries and quotations efficiently
Coordinate order processes with internal teams
Track project milestones and customer deadlines
Provide technical guidance and support to clients
Collaborate across functions to enhance service delivery Requirements:
Experience in pricing, account management, or project coordination
Robust understanding of pricing strategies and vendor relations
Ability to interpret technical drawings and specifications
Proven communication skills in complex settings
Proficiency with ERP and CRM systems Leverage your skills in account management and project coordination to foster customer success at Omnify.