Customer Service Agent For Jodie Ai Ottawa

Customer Service Agent For Jodie Ai Ottawa

18 Oct
|
Jodie]
|
Ottawa

18 Oct

Jodie]

Ottawa

Become a Customer Service Agent at Jodie AI, where your expertise helps business owners navigate their AI receptionist setup. Offer support through phone, email, and chat.

As a vital member of Jodie AI's support team, you will assist US and Canadian businesses from their initial setup to everyday questions. Your troubleshooting abilities will help resolve issues, while explicit communication ensures customer satisfaction. By developing help articles from frequently asked questions, you directly contribute to product enhancements.

Key Responsibilities
Provide support through email, chat, and phone
Troubleshoot account and call forwarding settings
Keep customers up to date on escalations
Convert common inquiries into help resources
Facilitate feedback between regions and the London team

Requirements:
Experience in customer support or software services
Solid written English and communication skills
Valuable judgment regarding customer information
History of resolving issues effectively
Familiarity with help desk tools is a bonus

Enhance customer interactions with Jodie AI while driving product improvement through your insights.

📌 Customer Service Agent For Jodie Ai Ottawa
🏢 Jodie]
📍 Ottawa

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