Lead the Deskside Support team for the Government of Nunavut in Iqaluit. This position focuses on technical support and supervisory responsibilities to elevate service delivery. As a Deskside Support Supervisor, you will oversee a dedicated team in Iqaluit.
Your role will involve providing technical mentorship, monitoring daily operations, and handling escalated support requests. With your expertise in IT support, you’ll ensure that client needs are efficiently addressed while fostering team development. Key Responsibilities:
Supervise Deskside Support agents in Iqaluit
Provide escalation support for technical issues
Optimize service desk processing of requests
Mentor and train team members
Monitor compliance for informatics equipment Requirements:
Diploma in Informatics Technology or related field
Minimum two years of relevant experience
One year of supervisory experience
ITIL Certification required
Ability to work independently or in a team Elevate your career as a Deskside Support Supervisor, ensuring exceptional service in technical support for the Government of Nunavut.
📌 Deskside Support Supervisor Nunavut Iqaluit
🏢 Government of Nunavut
📍 Iqaluit
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