Launch your career in the design field as a Customer Service Representative at our Edmonton head office. Be the vital link between clients and projects, ensuring satisfaction and successful case closure. In this dynamic role, you'll manage customer service cases, liaising with clients and suppliers to deliver at a high level.

Your responsibilities include documenting cases via phone and email, maintaining thorough records, and building solid relationships with vendors and clients. You will be pivotal in ensuring our service solutions align with industry standards while mitigating losses for the company. Key Responsibilities:
Review and document customer service cases efficiently
Maintain continuous communication with clients and stakeholders




Collaborate with vendors to find cost-effective solutions
Manage all documentation for case submissions
Monitor customer service practices to uphold standards Requirements:
Exceptional verbal and written communication skills
Meticulous documentation and organizational ability
Solid problem-solving aptitude for customer needs
Experience with high-end clientele service
Ability to thrive in high-pressure settings Excel as a Customer Service Representative, fostering relationships while ensuring excellence in processes and solutions.

📌 Design Industry Customer Service Representative Edmonton
🏢 Lightform Canada
📍 Edmonton