Become pivotal in enhancing guest experiences as the Director of Premium Operations at ICE District Hospitality in Edmonton. This role is essential for overseeing high-quality service across events in NHL arenas.The Director will lead food service operations, ensuring alignment with financial goals and client expectations. Key responsibilities include coaching management teams, implementing operational audits, and driving service excellence to provide unforgettable experiences. Success in this position requires availability during evenings, weekends, NHL games, and events, emphasizing a commitment to operational success.Key Responsibilities:
Champion the fan experience for every event
Lead consistent service execution across all areas




Drive operational excellence and accountability
Manage day-to-day operations and delegate responsibilities
Plan premium services to meet client expectationsRequirements:
Proven experience in catering or hospitality operations
3 years of relevant experience in live event settings
College diploma or equivalent experience
Advanced Food Safety Certification
Solid customer service and leadership skillsEnhance premium service delivery, financial management, and guest satisfaction while leading a dedicated team.#J-18808-Ljbffr

📌 Director Of Premium Operations At Ice District Edmonton
🏢 Compass Group Canada
📍 Edmonton