Enhance customer experiences at Connect Hearing as a Customer Care Representative in Qualicum Beach, BC. Deliver exceptional service through various communication channels while supporting our clients' hearing journeys. As a Customer Care Representative, you're an essential part of Connect Hearing Canada.

You will provide outstanding customer service in person, via phone, and by email, while managing appointments and client accounts. The role also involves working with insurance providers to handle third-party billing and assisting in minor in-clinic device repairs. Key Responsibilities:
Provide exceptional service over the phone, in-person, and email
Schedule appointments and organize files for Hearing Care Specialists
Maintain and manage client accounts,



fostering solid relationships
Collaborate with insurance companies for successful billing operations
Assist with device cleanings and minor repairs, with training provided Requirements:
Solid communication and customer service skills
Experience in accounts receivable is an asset
Ability to travel to different clinics as needed
Positive attitude and eagerness to learn
Commitment to helping others and growing your knowledge Bring your passion for service excellence and commitment to client care to Connect Hearing in Qualicum Beach.

📌 Connect Hearing Customer Care Role Qualicum Beach
🏢 Sonova Group
📍 Qualicum Beach