Under the NWSM, The Family Care program supports Indigenous families in Montreal to navigate the DYP system by offering accompaniment, advocacy, and service referrals.
POSITION TITLE: Family Care Worker - Bilingual (one (1) year contract)
TYPE OF POSITION: 40 hours per week; Full time
SCHEDULE: Monday - Friday
LOCATION: CONFIDENTIAL (Downtown Montreal)
SALARY: $ 60,320 - 62,400
PROBATION: Three (3) month probation period, after which an
evaluation will be conducted.
APPLICATION: Please send a cover letter, your Curriculum Vitae and
two letters of reference to the attention of:
The Native Women Shelter of Montreal as soon as
possible.
[email protected]
The Native Women’s Shelter of Montreal (NWSM) values diversity and equitable representation. While all qualified candidates are encouraged to apply, preference will be given to Indigenous applicants .
DUTIES AND RESPONSIBILITIES
The Family Care program supports Indigenous families in Montreal to navigate the DYP system by offering accompaniment, advocacy, and service referrals. As a Family Care Worker, you will report to the Clinical Manager and be expected to complete the following tasks:
1. Accompaniments
Attend DYP related court hearings alongside clients, providing socio-emotional support
Attend preparation and follow up meetings with Family Lawyers, providing support for clients and ensuring client’s voice is heard and respected
Attend meetings with school counsellors or professionals alongside clients
Provide support, when necessary or required, to various DYP related meetings or appointments
Advocacy
When necessary or required, testifying in court related to DYP specific issues
Equipping clients with resources and knowledge to exercise their rights
Advocating for cultural rights of Indigenous families to be respected and upheld when navigating the DYP system.




Collaborating with Department of Youth Protection (DYP) workers and Lawyers to ensure cultural safety in their mandates.
Advocating to ensure clients' rights are respected when navigating the DYP system
Ensuring clients have a full understanding of situations, mandates, and legal proceedings
Respond to crisis situations as the arise
Assist clients by drafting letters of support for accessing services or applying for funding (e.g., Jordan’s Principle, other relevant programs).
Service Referral
Refer clients to various relevant and culturally safe resources in the community
Keeping an up-to-date bank of resources available to clients for quick referrals
Build relationships with relevant and trusted organizations for more fluid referrals
Referring client if a task or need is outside of the scope of the Family Care program
Administrative Casework
Complete intake and graduation/discharge of clients
Assist client with housing application, children’s school enrollment
Co-create an action plan for the client with achievable goals
Conduct consistent 3-month check-ins with clients to determine if services are still necessary and how support can be adapted if needed
Assist clients in creating a budget plan
Attend weekly case management meetings.
Ensuring client files are maintained regularly (i.e. case notes, consent forms, progress notes etc)
Qualifications and skills
Bachelor’s degree in Social Work, Psychology, Early Childhood and Elementary Education,



Child Studies or other Relevant field with one year of experience; or a DEC in Early Childhood Education or relevant field with at least 2 years of experience supporting families.
The ideal candidate must possess knowledge of Indigenous history, culture, customs, and traditions, as well as an understanding of the intergenerational impacts of residential schools on Indigenous peoples.
Knowledge of Youth Protection Act.
Knowledge of the Quebec education system
Additional skills required
Bilingualism in French and English
Good time management and organizational skills
Excellent written and oral communication skills
Establish and maintain positive interpersonal relationships
Ability to meet deadlines with minimum supervision.
Commitment, flexibility, and good problem-solving skills
Knowledge of Montreal health and social services
Knowledge of the Montreal Indigenous community is an asset.
Computer proficient.
Knowledge of an Indigenous language is an asset.
Understanding of Indigenous history, culture, customs, and traditions.
Awareness of the intergenerational impacts of residential schools on Indigenous peoples.
Cultural sensitivity and ability to engage respectfully with Indigenous women and children.
Valid driver’s license with a good driving record required.
Access to a vehicle and insurance is considered an asset, but not mandatory.
DISCLAIMER
This job description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on program needs and organizational priorities.
The Native Women’s Shelter of Montreal values diversity and equitable representation. While all qualified candidates are encouraged to apply, preference may be given to qualified Indigenous applicants.

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📌 Bilingual Indigenous Family Care Advocate (Quebec City)
🏢 Native Women
📍 Quebec City