Join the IATA team as an Analyst focusing on the Simplified Invoicing and Settlement (SIS) application. This fixed-term role emphasizes problem-solving and user experience.

You will work closely with the Senior Manager, analyzing business and technical issues impacting SIS. Your role includes high-level customer support, monitoring system performance, and facilitating user-acceptance testing (UAT). Excellent skills in Microsoft Excel are essential, alongside a commitment to operational excellence.

Key Responsibilities:
• Deliver L3 support to SIS stakeholders
• Monitor and document SIS system performance
• Coordinate issue resolution with internal teams
• Manage UAT for new SIS enhancements
• Compile and publish SIS operational reports

Requirements:
• Bachelor’s degree in IT or related field
• High proficiency in Microsoft Excel and Office
• Solid organizational and detail-oriented skills
• Excellent written and verbal communication in English
• Capacity to problem-solve under pressure

Elevate your career with your analytical skills at IATA, positively influencing aviation operations.
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📌 Analyst for IATA's SIS Team (Quebec City)
🏢 Iata Consulting
📍 Quebec City