Support developers in maximizing Brex's API capabilities as a Developer Support Specialist. This hybrid position collaborates closely with engineering to enhance user outcomes.

As a Developer Support Specialist at Brex, you will serve as the main point of contact for developers, providing crucial support with API integrations. Work in tandem with product and engineering teams to capture and implement feedback that improves developer tools. This role is ideal for individuals early in their engineering careers looking to make an impact.

Key Responsibilities
Assist developers with technical support for Brex's APIs
Liaise with internal teams to facilitate feedback communication
Manage escalations via customer calls and emails




Create comprehensive self-service training content
Resolve escalated technical issues from Support teams

Requirements:
Bachelor's degree or relevant work experience
Excellent analytical and troubleshooting skills
Effective written and verbal communication
Previous customer-facing role experience preferred
Understanding of ERP integrations like Xero and Sage Intacct

Utilize your technical expertise to enrich developer experiences at Brex as you contribute to cutting-edge financial solutions.

📌 Brex Developer Support Specialist Role Vancouver
🏢 Brex
📍 Vancouver