Department: Selkirk Restaurant

Position Type: Seasonal

Contract Start Date: August 15, 2024

Contract End Date: January 15, 2025

Hourly Rate: $15.50

Flexible work arrangements

Free entrance to the Park, including to our many public special events

Employee discounts on food and retail items and free parking

Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. Under the direction of the Selkirk Restaurant Manager, provides exemplary service to guests of the Selkirk Restaurant to ensure that each guest is provided with a memorable experience and motivated to return.

Customer Service

Wait on tables in assigned section as designated by the Selkirk Restaurant Manager or designate

Provide exceptional customer service by actively listening to guests' needs and preferences, and responding with attentiveness and sensitivity

Adhere to service standards outlined by the Selkirk Restaurant Manager, maintaining a professional demeanor at all times

Demonstrate in-depth knowledge of menus, wine lists, and special features, and confidently make recommendations while tactfully upselling to enhance guests' dining experience

Collaborate effectively with kitchen staff and other front-of-house team members to ensure efficient service and smooth operations

Monitor and report daily sales, accounting for all transactions and preparing funds for deposit with the administrative cashier

Acquire and maintain comprehensive knowledge of Heritage Park, its services, and any special events,



providing guests with interpretive historical information and programming relevant to the Selkirk

Create a welcoming atmosphere for visitors with a customer-focused approach, providing courteous and friendly customer service and valuable information to enhance the overall visitor experience

Demonstrate commitment to workplace health and safety by complying with Heritage Park's Health, Safety and Environment Management System (HSEMS), following safe work practices, reporting work-related incidents, injuries and hazards, participating in employer training, and adhering policies including the Code of Conduct and the Workplace Violence and Harassment policy

Actively support a positive work environment through creating an atmosphere of inclusion, engagement and fulfillment in line with Heritage Park values

Demonstrate responsible stewardship of our people, collections and financial assets by ensuring that they are handled with integrity, sustainability, and a focus on long-term benefits for the organization and its stakeholders

Previous experience in a restaurant or hospitality workplace is required; experience in a fast-paced, high-volume restaurant is preferred

meeting ProServe eligibility requirements (being 18 years of age or older) is mandatory

Ability to work flexible hours, including evenings, weekends, and holidays

All successful candidates (over the age of 18) will be required to go through Police Information Check as a condition of employment.

The position will be exposed to weather extremes and will work both indoors and outdoors; Evening and weekend shifts are required

📌 Seasonal Event Server (Calgary)
🏢 Heritage Park
📍 Calgary