Company Overview: All-Lift Ltd. has been Toronto's foremost material handling expert since 1976, providing exceptional solutions and services to a diverse range of industries. As the official dealer of UniCarriers, CombiLift, Aisle-Master, Factory Cat, and Sky Jack, we pride ourselves on delivering quality products and unparalleled customer support. We are currently seeking a dedicated and knowledgeable Field Service Technician to join our team and contribute to our continued success. The Field Service Technician is responsible for efficiently diagnosing and repairing all service requests, ensuring that maintenance and inspections meet the company's high standards. This role involves close collaboration with service and parts personnel at the branch to expedite parts orders and estimate requests. The technician will communicate findings from inspections and repairs to customers, providing skilled recommendations to resolve any issues. Effective communication via phone and email is essential to keep both clients and the dispatch department informed about the status of service requests.

Promptly respond to service calls dispatched to your area.

Ensure timely arrival at customer sites to assess and address service requests.

Use appropriate tools and techniques to accurately troubleshoot problems.

Repair Equipment to Quality Standards:





Conduct repairs following the company’s quality standards and procedures.

Perform Scheduled Maintenance and LDIs (Lift Device Inspection):

Conduct routine maintenance tasks as scheduled.

Perform Lifting Device Inspection (LDI) inspections to ensure equipment functionality.

Accurately complete and submit work orders for each service call.

Support Dispatch in Tracking Parts Order Status:

Assist dispatch in monitoring the status of parts orders.

Adhere to warranty procedures for repairs and parts replacements.

Ensure that all warranty claims are properly documented and processed.

Monitor Van Stock:

Maintain an organized and adequately stocked service van.

Regularly check and replenish van inventory to ensure readiness for service calls.

Keep the work area and service van clean and organized.

Attend All Scheduled Meetings and Training Sessions:

Participate in company meetings and training sessions.

Proven experience as a field service technician or in a similar role.

Proficiency with tools and equipment used for maintenance and repairs.

Strong attention to detail and commitment to quality.

All-Lift Ltd. welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

📌 Field Service Technician (Technicien Service Clients) F/M (Ottawa)
🏢 All-Lift
📍 Ottawa