Work with leading experts in the funeral and cemetery profession.
Retirement Plan options available for Full Time employees along with a Company Match.
Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
Employee Discounts on services, merchandise, and property to help our team members in their time of need.
We value honesty, courage, integrity, ethical behavior and the development of personal growth.
We are rooted in the communities to provide a personal touch to every family we serve.
We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.
This is a newly created position to support the continued growth of the organization.

This role is responsible for building, leading, and continuously improving the organization's total rewards function, including compensation, benefits, and retirement programs, across its funeral home, cemetery, crematory, and corporate locations in the United States and Canada. This is a foundational build: the Director will design and stand-up compensation architecture, pay structures, and governance where none exists today, not simply administer established programs. This role ensures total rewards programs support the company's business objectives, attract and retain top talent, promote employee engagement, and maintain compliance with all applicable federal, state, provincial, and local regulations.
Builds and leads the design of the organization's compensation architecture from the ground up, including job architecture, salary structures, pay grades, and a documented compensation philosophy.
Designs and stands up compensation structure and governance for field and sales teams as a near-term priority, including commission, bonus, and incentive plan design.
Conducts market pricing and benchmarking using industry compensation surveys and labor market data.
Analyzes internal pay equity and recommends adjustments to ensure competitiveness and fairness.
Provides compensation modeling and workforce cost analyses to support budgeting and strategic planning.
Ensures job postings and compensation practices comply with applicable state, provincial, and local pay transparency and pay equity laws.
Manages vendor selection, competitive bidding (RFP), and contract negotiation with brokers, carriers, consultants, and third-party administrators.
Oversees leave of absence and disability program administration, including compliance with FMLA and applicable state and provincial leave laws.
Administers retirement plans (401(k)/RRSP), including fiduciary support,



plan committee coordination, and required filings (e.g., Ensures compliance with state and provincial benefit and retirement plan regulations across the United States and Canada.
Coordinates annual audits, filings, and regulatory reporting requirements.
Maintains plan documentation and employee communications in accordance with legal requirements.
Develops employee communications and educational materials, including Total Rewards statements, to improve understanding and participation.
Provides training and guidance to HR Business Partners and operational leaders regarding compensation and advantages programs.
Supports due diligence and compensation and benefits integration activities related to acquisitions, including harmonization of plans and pay structures post-close.
Analyzes workforce trends, turnover, retention, benefit utilization, and compensation effectiveness to support organizational growth and integration initiatives.
HR Operations Teams: Partners closely with HR Business Partners, Payroll, and Talent Acquisition to align compensation and benefits programs with broader HR service delivery.
Legal: Partners with legal counsel on plan document review, regulatory changes, and risk matters affecting compensation and perks programs.
Manages day-to-day relationships and performance of brokers, carriers, consultants, and third-party administrators.
Regulators: Serves as a primary point of contact for compensation- and benefits-related regulatory inquiries, audits, and filings across U.Business Acumen: Understands how compensation and benefits programs connect to broader financial and operational goals, and makes recommendations grounded in cost, risk, and workforce impact.
Builds credibility with HR and operational leaders as a trusted advisor on total rewards matters.
Works effectively across HR, Legal, Finance, and operations to drive alignment on program design and execution.
Exercises sound judgment and discretion in handling sensitive compensation and advantages data, and ensures programs meet legal and regulatory standards.
Maintains accuracy and rigor in plan administration, compliance filings, and data reporting.
Relationship Management: Business Acumen.
Relationship Management.
Time Management.
Bachelor's degree in Human Resources, Business Administration, Finance,



Healthcare Administration, or related field.
Minimum of 9 – 12 years of progressive experience in compensation, benefits, or total rewards, including significant experience designing and building compensation plans, structures, and governance.
Demonstrated experience building sales and field/incentive compensation plans from the ground up.
Experience supporting multi-site or geographically dispersed organizations required.
Experience supporting both U.S. and Canadian businesses, including familiarity with the distinct compensation, advantages, and employment law frameworks in each country, required.
Experience in healthcare, consumer services, hospitality, retail, funeral services, cemetery operations, or similar service-based industries preferred.
Experience supporting mergers, acquisitions, and workforce integrations strongly preferred.
Experience building or scaling a total rewards function within a lean or growing HR organization.
Able to read, write and speak English fluently. Bilingual is a plus.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint).
Strong knowledge of compensation design and market pricing methodologies.
Extensive knowledge of applicable state, provincial, and federal employment and labor laws and governmental compliance requirements.
Experience with HR data reporting, dashboards, and compensation modeling.
Comfortable presenting to both management and employees across the organization.
Ability to simultaneously manage multiple projects, prioritize competing demands, and exercise sound judgment.
This position has direct management responsibilities, including hiring, firing, performance management and disciplinary actions as needed.
The duties associated with this position are generally performed in an indoor office setting.
Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Overtime is sometimes necessary or required.
Travel
This position requires 40 percent out of area and overnight travel
This position can be located in Houston, Texas or Toronto, Canada and will require travel including occasional overnight travel, primarily to support open enrollment, vendor meetings, and acquisition integration activities.

📌 HRBP & Reward Manager (Toronto)
🏢 Park Lawn
📍 Toronto