Apply your problem-solving skills in a rewarding role as a Bilingual Customer Support Technician at YOVU. Support clients in both English and Québécois French while troubleshooting and resolving issues effectively. This full time position, based in London, ON, emphasizes a strong customer service mindset alongside excellent bilingual communication skills. As an essential part of YOVU, you will tackle client inquiries and translate documentation to ensure clarity in service. Your ability to connect with customers will help create effective solutions and improve their overall experience. Key Responsibilities:
Provide bilingual support for clients via phone, email, and ticketing system
Translate technical content into transparent French for documentation




Troubleshoot networking and hardware issues effectively
Collaborate with onboarding team for French-language deployments
Offer feedback to improve products and support processes Requirements:
Fluent in English and Québécois French, both written and spoken
Robust customer-service orientation
Problem-solving and inquisitive mindset
Experience in IT or technical support setting
Attention to detail in translations and documentation Utilize your bilingual skills and technical problem-solving abilities to enhance customer satisfaction at YOVU. #J-18808-Ljbffr

📌 Bilingual Customer Support Technician At Yovu London
🏢 YOVU Office Phone
📍 London