Elevate your career with Dilawri as a BDC Service Coordinator in Mississauga, Ontario. Foster exceptional customer experiences and manage service appointments in this pivotal role.
Dilawri, Canada's largest automotive group, is seeking a motivated BDC Service Coordinator. In this position, you will connect with recent and existing customers for scheduling service and promoting maintenance. Your role is vital in building solid relationships while ensuring the delivery of exceptional service during every customer interaction.
Key Responsibilities
Serve as the first point of contact for service scheduling
Promote recommended maintenance and services to clients
Manage calls, texts, and emails professionally
Build relationships with customers and dealership teams
Meet quality benchmarks while delivering superior service
Requirements:
2+ years of customer service experience
Robust communication skills, written and verbal
Positive, solution-focused team player mentality
Organized and detail-oriented under pressure
High school diploma or equivalent
Drive customer satisfaction and service excellence as a BDC Service Coordinator with Dilawri in Mississauga!
📌 Bdc Service Coordinator In Mississauga
🏢 Dilawri Group of Companies
📍 Mississauga
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