Elevate customer experiences as a Bilingual Inbound Customer Service Rep at Hilti. This role combines consultative sales and technical inquiries to serve both internal and external customers effectively. In this bilingual position, you will leverage your expertise in English and French while engaging with various market segments, including government and automotive sectors.
Your role is crucial for fostering robust customer relationships, ensuring timely service, and providing technical support. Get ready to enhance Hilti's growth by converting prospects into committed customers. Key Responsibilities:
Deliver outstanding inbound services to customers
Manage specialized market segments with expertise
Present Hilti's product and channel strategies
Maintain knowledge of existing and current products
Receive and process customer inquiries promptly Requirements:
Bilingual in English and French
High School diploma or GED required
Previous customer service experience needed
Solid computer skills, especially SAP
Ability to multitask and manage time effectively Utilize your language skills and customer service experience to achieve excellence at Hilti.
📌 Bilingual Customer Service Rep At Hilti Oakville
🏢 Hilti Canada
📍 Oakville
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