18 Oct
|
Rallyday Partners
|
Winnipeg
18 Oct
Rallyday Partners
Winnipeg
Who We Are First impressions matter. At Kicksaw, we’re on a mission to transform the Salesforce consulting industry by putting our employees and customers first. As a leader in the Salesforce ecosystem, we help companies manage their implementation processes, drive greater efficiencies, and create unmatched client relationships.About the Role The Healthcare & Life Sciences (HLS) Delivery Director is a senior leadership role responsible for leading and scaling Kicksaw’s HLS delivery practice across client delivery, portfolio and financial performance, operational excellence, team leadership, and strategic growth. This leader owns the health and performance of a meaningful professional services portfolio, driving consistency, quality, profitability, and delivery maturity across engagements while helping shape the future of Kicksaw’s HLS business.As a trusted advisor to both clients and internal teams, the Director partners closely with executive stakeholders, Sales, and Delivery Leadership to ensure successful client outcomes, strong operational performance, and continued practice growth. This role combines hands‑on delivery leadership with portfolio and business ownership, requiring a solid understanding of Healthcare & Life Sciences organizations, Salesforce delivery models, and the commercial and operational levers of a consulting business.Culture & Values at Kicksaw We live by five values that guide everything we do:Care Deeply - For each other and our impactOwn the Outcome - Lean in, speak up, solve it, own itWin Together - No none gets far aloneRaise the Bar - Aim higher every dayBe the Spark - Energy and passion are contagiousAs a Delivery Director, Healthcare and Life Sciences you’ll embody these values by building trust with our clients,
taking full ownership of your engagements, and guiding your team to deliver high‑quality solutions with purpose.Key Responsibilities Practice & Delivery LeadershipLead and scale Kicksaw’s Healthcare & Life Sciences delivery practiceDrive delivery excellence across a portfolio of Salesforce HLS engagements, ensuring projects are delivered on time, within scope, within budget, and aligned to client business objectivesContribute to delivery governance, operational standards, engagement management practices, and scalable HLS methodologiesBuild operational rigor across delivery quality, staffing, resource planning, and risk managementPartner with Executive Leadership to define practice priorities, organizational structure, and long‑term growth strategyDevelop repeatable delivery frameworks, accelerators, and best practices to support practice scalability and consistencyPartner with Sales on deal reviews, commercial strategy, and SOW approvals.Shape and execute the HLS practice AI strategy, aligning AI operations, data, analytics, and automation initiatives with business objectives and delivery priorities.Partner with Executive Leadership, clients, and cross‑functional teams to define AI‑enabled transformation roadmaps, drive innovation, and establish scalable AI delivery capabilities across the practice.Client Leadership & Strategic PartnershipBuild trusted relationships with executive stakeholders across healthcare, pharmaceutical, providers, biotech, medtech, and digital health organizationsServe as a senior advisor and escalation point for strategic client engagementsLead executive governance discussions, delivery reviews, and complex client conversationsPartner with clients to align delivery outcomes to business goals, transformation initiatives, and operational prioritiesSupport
📌 Delivery Director, Healthcare And Life Sciences (Winnipeg)
🏢 Rallyday Partners
📍 Winnipeg