Advance your expertise as a Senior Service Now Developer and Administrator with MNP, a top Canadian advisory firm committed to innovation. Shape the future of technology in the organization.MNP is searching for a talented senior qualified to manage and enhance its Service Now platform. You will lead the administration, development, and implementation of solutions, channeling your understanding of service delivery into impactful digital transformations. Partner with diverse teams to ensure operational efficiency and a streamlined service experience for users.Key Responsibilities:
Manage and improve MNP's Service Now operations
Design scalable solutions to enhance service delivery
Collaborate with teams for cutting-edge problem-solving
Lead integrations with enterprise systems through APIs
Provide expertise in governance and platform architectureRequirements:
Over 5 years of experience in Service Now
Solid leadership and communication abilities
Analytical skills for continuous improvement
Experience with CMDB and IT operations management
Relevant certifications in Service Now beneficial