Become a vital part of Hilti as a Bilingual Logistics Care Specialist, ensuring seamless project delivery while enhancing customer satisfaction. Employ your skills in tracking orders and resolving logistics challenges. This role requires bilingual proficiency in French and English, along with a solid foundation in logistics processes.
Your experience will allow you to engage with account managers to navigate issues, monitor orders for accuracy, and collaborate effectively with warehouse and transport teams. Expect to improve customer delivery satisfaction while contributing to team training and support. Key Responsibilities:
Proactively resolve logistics delivery issues
Ensure timely release of orders from holds
Monitor and adjust back orders daily
Maintain accurate inventory levels for sales vehicles
Partner with marketing to manage van inventory Requirements:
Bilingual in French and English
High School Diploma/GED required
Minimum two years’ logistics experience
Solid SAP knowledge, especially APO and R3
Robust communication and analytical skills Your logistical expertise will significantly enhance customer engagement and service quality at Hilti.
📌 Bilingual Logistics Care Specialist Position Oakville (Canada)
🏢 Hilti Canada
📍 Canada
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