Join a dynamic team as a Bilingual Local Site Support Engineer in Québec City. Provide exceptional in office IT support while managing office infrastructure and ensuring exceptional customer experience. This role requires a customer-focused individual to deliver first-level technical support for end users.

With 2–5 years of experience in IT support, you'll troubleshoot desktop and office connectivity issues while supporting bilingual users in both English and French. Collaborate with global teams as you assist in IT projects and manage IT assets throughout the office. Key Responsibilities:
Provide in office technical support for desktops and laptops
Troubleshoot hardware and software issues, including Windows and macOS




Support LAN and Wi-Fi systems along with printer setups
Coordinate with vendors for repairs and installations
Maintain IT asset management records accurately Requirements:
2–5 years in help desk or desktop support
Knowledge of Microsoft 365 and Active Directory
Fluent in English and French, both spoken and written
Robust customer service and troubleshooting skills
Ability to work independently and collaboratively Utilize your bilingual skills and IT expertise to enhance support services for users in Québec City.

📌 Bilingual Local Site Support Engineer Saint Laurent Ile D'orleans (Canada)
🏢 Intersoft KK
📍 Canada