Elevate your career with GroupSource as a hybrid Member Services Representative in Calgary. Provide exceptional support, solve problems, and enhance member experiences in this contract role. In this supportive workplace, you will play a crucial role in ensuring members receive timely and accurate information. As a Member Services Representative, you will handle claims inquiries, offer compassionate service, and build member trust. Your ability to manage a energetic workload will contribute to the team's overall success. Key Responsibilities:
Respond to member inquiries via phone and email
Assist with claims and coverage inquiries proficiently
Investigate complex inquiries for accuracy and timeliness




Process health and dental claims with attention to detail
Audit claims to ensure quality and compliance Requirements:
Completion or nearing completion of post-secondary program
Strong data-entry skills and proficiency with Microsoft Office
Excellent verbal and written communication skills
Organizational skills to manage a quick-paced workload
Ability to remain composed during escalated calls Utilize your communication and problem-solving skills to enhance a positive member experience with GroupSource. #J-18808-Ljbffr

📌 Hybrid Member Services Representative In Calgary
🏢 Manion Wilkins & Associates
📍 Calgary