Explore a vital role with Beneva as an Administrative Support Agent in a hybrid setting. Contribute to productive case processing and provide excellent support to clients and partners. This temporary position requires a solid focus on administrative support and excellent customer service skills.
In this role, you will engage with multiple stakeholders and ensure a seamless experience for members and providers. Your organizational abilities will be key in executing daily tasks and managing communications effectively. Key Responsibilities:
Answer telephone communications and provide general information
Route calls to appropriate personnel as needed
Perform various administrative tasks related to case processing
Manage and process mail in appropriate systems
Follow up with members and employers to obtain necessary documents Requirements:
College diploma required
Proficient in French and functional in English
Strong organizational and customer service skills
Ability to work in a hybrid setting
Experience with document management procedures Become an essential part of Beneva by delivering your support and service excellence.