Elevate customer service as a Shift Supervisor at Starbucks. Guide your team to deliver exceptional experiences while overseeing store operations in a dynamic setting.
As a Shift Supervisor, you will support the store manager in executing daily operations and leading the shift team. Key skills include effective communication, customer service, and team management. Your leadership will ensure a legendary Starbucks Experience through maintaining a positive atmosphere and addressing customer needs.
Key Responsibilities:
• Assist with store operations during assigned shifts
• Model integrity and uphold Starbucks guiding principles
• Train recent partners and provide constructive feedback
• Maintain high standards of customer service
• Ensure adherence to safety and cash handling procedures
Requirements:
• Customer service experience in retail or restaurant setting
• Ability to direct and motivate team members
• Robust oral communication skills in English and French
• Knowledge of retail operations and service standards
• Commitment to a positive workplace culture
Deliver exceptional customer experiences by leading the shift team effectively at Starbucks.
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