Join Stingray as a Customer Journey Specialist, focusing on lifecycle marketing strategies. Combine data and technology to create personalized customer experiences that foster loyalty and growth.
In this role, you will lead the strategy and execution of customer journeys at Stingray, leveraging your expertise in Salesforce Marketing Cloud. Your ability to translate data insights into engaging experiences will drive retention and enhance customer interactions. You’ll collaborate with various teams to enhance marketing technology and identify automation opportunities in AI.
Key Responsibilities:
• Develop and implement customer lifecycle strategy end-to-end
• Oversee the execution of journeys using marketing automation tools
• Explore AI capabilities for smarter customer engagement
• Create business cases to guide investment decisions
• Manage cross-team dependencies effectively
Requirements:
• 2-4 years of CRM marketing experience with platform knowledge
• Understanding of SQL and automation workflows
• Proven ability to communicate and work cross-functionally
• Robust organizational and project management skills
• Bilingual in English and French, with excellent communication
Utilize your marketing expertise to elevate customer engagement at Stingray, located in vibrant Montreal.
#J-18808-Ljbffr