Contribute to community building with Sifton as a Residential Administrator focusing on tenant account management and leasing support. This position emphasizes administrative coordination and adherence to the Residential Tenancies Act.
As a key part of Sifton’s customer service team, you will facilitate the process from tenant application approval to move-in, ensuring consistent rent collections and compliance with regulations. Your role will involve maintaining data files accurately within Salesforce and responding to tenant inquiries through active listening and problem-solving.
Key Responsibilities:
• Coordinate tenant application and onboarding processes
• Ensure timely rent collection and compliance with RTA
• Maintain accurate records in Salesforce and related systems
• Address tenant issues with effective communication
• Escalate unresolved matters to the Manager as necessary
Requirements:
• Post-secondary education and property management experience
• Skills in rent collection and accounts receivable
• Proficiency in MS Office and CRM tools
• Strong organizational skills in a quick-paced environment
• Attention to detail and solution-oriented customer service
Join Sifton to excel in tenant management, enhance customer service, and contribute to community success.
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