We are seeking a motivated and customer-focused Inside Sales Representative to join our dynamic sales team. The ideal candidate thrives in a fast-paced environment, excels at building strong customer relationships, and is driven to meet and exceed sales targets. This role plays a key part in supporting our customers, managing orders, and collaborating with internal teams to ensure exceptional service and satisfaction.If you have excellent communication skills, strong attention to detail, and are looking for a rewarding career with opportunities for growth and development — we want to hear from you!DUTIES AND RESPONSIBILITIESResponding to inquiries and processing incoming calls and ordersContacting current customers and identifying current products and potential up-sellingEntering orders into the systemSourcing materials for customers when currently not in stockMaintaining knowledge base on current products and learning about new productsProviding product information, pricing quotations, and follow-up on quotesDeveloping and maintaining positive customer relationshipsEnsuring that customers are satisfied with order taking, product, pricing, deliveries, and overall serviceSupporting Counter Sales and handling returns as requiredWorking closely with others to ensure customer needs are metOther duties as requiredSKILLS AND COMPETENCIESExceptional customer serviceAbility to warm up and develop instant rapport with potential customersAbility to develop long-term relationships and generate referrals from your customersExcellent interpersonal & communication skills, both verbal and writtenImpeccable organizational skills with attention to detailTime management & multitasking skills to serve several customers at the same timeSelf-motivated; able to function effectively both independently and as a member of a teamProven ability to learn quickly and work effectively in a fast-paced work environmentEXPERIENCE AND EDUCATIONMinimum of two years sales experience (counter sales, inside sales or outside sales)requiredPost-Secondary courses in Plumbingan assetSkilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the publicKnowledge of the plumbing industry or a background in plumbing productsrequiredWHY WORK FOR USCompany paid benefitsEmployee and Family Assistance Program (EFAP)Profit sharingRRSP matchPersonal Milestone Recognition ProgramPerkopolis PartnershipSafety shoe reimbursementEmployee Referral Bonus ProgramEmployee discounts on in store purchasesOUR MISSIONSupplying the right solutions at the right time with our expert customer care throughout Western Canada.OUR VISIONBe the preferred wholesaler by providing superior customer experiences.Like us on Facebook: https://www.Facebook.Com/bartlegibsonltd/Follow us on Instagram: https://www.Instagram.Com/bartlegibsonltd/Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.