Join Nestlé Nespresso as a Lifecycle Marketing Expert in Montreal, focusing on customer loyalty and engagement strategies. Work in a hybrid setting and drive impactful marketing initiatives.
In this role, you will report to the Consumer Experience Manager and collaborate on developing impactful retention strategies. Your responsibilities will include overseeing key customer journeys and optimizing CRM efforts to enhance customer lifetime value. Strong CRM and analytical skills are essential to thrive in this position.
Key Responsibilities:
• Develop end-to-end lifecycle marketing strategies
• Analyze customer behavior and market trends
• Coordinate retention campaigns across multiple channels
• Manage key CRM communication strategies effectively
• Collaborate cross-functionally with various teams
Requirements:
• Bachelor's degree in relevant field
• 4-5 years' experience in CRM and loyalty roles
• Background in direct-to-consumer and retail marketing
• Strong analytical and problem-solving abilities
• Fluent in both French and English
Use your skills to elevate customer loyalty experiences at Nespresso.
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