Shape the future of credit card offerings at Vancity as a Senior Manager. Focus on improving member journeys through creative digital solutions in a remote setting.As the Senior Manager of Credit Card Digital Experiences, you will spearhead the roadmap for enhancing the member experience at Vancity. Your role will involve identifying barriers in the cardholder journey and implementing data-driven enhancements to streamline processes and improve member satisfaction. You'll partner with cross-functional teams to deliver impactful strategies in credit card products.Key Responsibilities:
Drive the digital framework for credit card member journeys
Identify and resolve friction across various touchpoints
Collaborate with various teams on initiative delivery




Develop and implement product strategies based on insights
Manage priorities balancing growth and complianceRequirements:
Bachelor’s degree in relevant fields or equivalent experience
7+ years in product management within financial services
Expertise in credit card products and user experience
Experience with agile methodologies
Robust analytical skills in member journey optimizationLead transformative changes in Vancity’s credit card products to create superior member experiences.#J-18808-Ljbffr

📌 Senior Manager, Credit Card Digital Experiences Vancouver (Canada)
🏢 Vancity
📍 Canada