Join Manulife as a leader in Customer Experience Investigation Services. This hybrid role focuses on fraud prevention, data analysis, and leading investigations to safeguard our benefit plans. Manulife is seeking a agile individual to join its investigation team. In this bilingual position, you will perform data profiling, lead audit programs, and manage complex investigations. Collaboration with various stakeholders is key, ensuring effective communication and successful outcomes in preventing fraud. Key Responsibilities:
Conduct risk-based data profiling to identify fraud patterns
Lead and coordinate comprehensive audit investigations
Prepare criminal and regulatory complaints as needed
Interview stakeholders to gather essential information




Create detailed audits and communication for all involved parties Requirements:
Bilingual in French and English to support diverse clients
University degree or equivalent work experience
Robust knowledge of Group Perks and healthcare regulations
Intermediate skills in data analysis, especially Excel
Excellent written and oral communication abilities Bring your expertise in fraud management, analytical skills, and investigative leadership to support Manulife's mission in fraud prevention. #J-18808-Ljbffr

📌 Investigation Services Leader At Manulife Montreal
🏢 NOVOQUEEN PRO
📍 Montreal