What You'll Do

Security Monitoring & Dispatch
Monitor CCTV, access control, fire and life safety systems, and other security platforms.
Receive, prioritize, and dispatch security personnel to alarms, incidents, service requests, and emergencies.
Monitor radio communications and maintain continuous contact with in office security personnel.
Escalate significant incidents to supervisors, site management, property management, or emergency services when required.

Emergency Response
Coordinate emergency responses in accordance with site emergency procedures.
Monitor building conditions and respond to security, safety, and operational concerns.
Remain calm under pressure while making informed decisions during critical situations.
Assist with after-hours operations, special events, and additional security initiatives.

Reporting & Documentation
Maintain accurate daily activity logs, dispatch records, incident reports, and key control documentation.
Document all security-related incidents with professionalism and attention to detail.
Ensure accurate communication during shift handovers.





Access Control & Customer Service
Support access control, contractor access, and visitor management.
Provide professional customer service while maintaining confidentiality and professionalism.
Work collaboratively with security staff, property management, tenants, and emergency responders.

What We're Looking For

Required Qualifications
Valid Ontario Security Guard Licence.
Minimum 1–2 years of security experience , preferably in a Security Operations Centre (SOC), control room, commercial, retail, or mixed-use workplace.
Robust verbal and written English communication skills.
Excellent multitasking, organizational, and problem-solving abilities.
Proficiency with Microsoft Outlook, Word, and Excel.
Ability to remain calm and make sound decisions during emergencies.
Qualified appearance with a customer-focused attitude.
Ability to work a continental rotation , including days, nights, weekends, and statutory holidays.
GTHP
J-18808-Ljbffr

📌 Security Guard Retail Full Time Toronto
🏢 Triton Environmental Consultants
📍 Toronto