Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.
We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.
Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.
As a member of the Technical Support team, this individual will use their Information Technology and Customer Service skills to provide first and second level technical support to over 3000 hospital staff members.
Technical hardware/software support
~ Provide first and second level support for Information Systems hardware, software, network and operating system requests. Account administration
Account policies
Helpdesk database administration and maintenance.
Desktop deployment and life-cycle services
Technical procedural documentation
Configuration and Asset management
Contributes to the development and implementation of the departmental strategic plan
Information Technology Degree or Diploma required
Minimum of 2 years of progressive experience in the Information Systems field including applications, networking , operations and telecommunications




Industry standard technical certifications (MCP/A+) preferred
Proven business analysis and problem solving skills
Proven superior customer service skills
Proficient with the Windows suite of operating systems and Microsoft Office product line required
Minimum of 1 year computer hardware and peripheral equipment trouble shooting and support skills required
Proven technical writing/documentation skills preferred
Must be able to work flexible hours as needed
Temporary Full-time (Approx. Hours: Monday to Friday - 7.5 hour day shifts (Hours are subject to change based on operational needs)
Salary: $32.116 to $37.020 per hour
Date posted: Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.
Please note that while this job is posted on Halton Healthcare's career page, it may also appear on third-party job boards.



These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Halton Healthcare careers site.
Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.
All current hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

📌 Help Desk Support Analyst - Full Time (Oakville)
🏢 Halton Healthcare
📍 Oakville