Job Posting
Mission Thrift is a national Christian organization with over 50 Mission Thrift Stores across the country. The net revenue from all Mission Thrift Stores is devoted to our Joint Ministry with Bible League Canada (BLC). These funds are used to establish adult and children’s literacy programs, church planter training, and distribute Bibles in many places around the world. You are motivated, looking for a role with a purpose, and have a desire to make a difference in your local community. You want to serve through retail and recycling. The Production Associate plays a vital role in supporting the day-to-day operations of Mission Thrift Store by ensuring the efficient processing, preparation, and flow of donated goods from the Receiving department through to the sales floor. Through careful sorting, pricing, and organization of donations, this team member helps create a clean, safe, and well-merchandised store environment that serves with excellence. This role requires strong customer service skills and a consistently friendly, welcoming, and professional demeanor when interacting with donors, customers, volunteers, and staff, reflecting the values and mission of the organization. The Production Associate works collaboratively with team members to meet production goals, uphold health and safety standards, and contribute to a positive workplace culture that supports Mission Thrift Store’s commitment to volunteerism, integrity, and sustainable growth in support of Bible League Canada’s global ministry. The Production Associate reports to and works in partnership with the Store Manager.
Receive, unload, sort, and process donated goods in the Receiving and Production areas.
Ensure a steady and efficient flow of processed merchandise from the Production area to the sales floor.
Maintain clean,



organized, and safe Receiving, Sorting, and Production areas at all times.
Set up product displays and promotional signage in accordance with store merchandising standards and seasonal initiatives.
Work collaboratively with the Production Supervisor, Store Manager, staff, and volunteers to meet daily production and operational goals.
Provide guidance, support, and basic training to volunteers working in the Receiving, Sorting, and Production areas.
Provide courteous and helpful customer service, responding to questions or concerns as needed.
Escalate customer or donor issues to a supervisor when appropriate.
Participate in team meetings, special projects, and seasonal/promotional initiatives.
High School Diploma or equivalent is preferred.

- 1+ years of experience in retail, merchandising, production, or warehouse experience is preferred.
- Strong customer service and interpersonal skills to effectively serve, resolve conflicts, and work with diverse groups of people, including customers, donors, and team members.
- Robust understanding of Health and Safety standards, particularly within Production and warehouse environments.
- Solid problem-solving and analytical thinking abilities.
- Proficient computer literacy (Microsoft Office 365).

This job is performed mostly indoors in a thrift store warehouse/retail setting, with some outdoor interaction.
Must be able to work a flexible schedule that includes occasional evenings, Saturdays, and holidays.
The compensation will be $19 per hour, with 2 weeks vacation.
We will contact you if you are selected for the next stage in the application process.

Mission Thrift Store welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the interview process.

📌 Seasonal Production Assistant (Ontario)
🏢 Mission Thrift Store Pembroke
📍 Ontario