We believe environmental responsibility and human progress are interconnected, interwoven and international. Our scientists, engineers, field teams, consultants and professionals collaborate across disciplines and geographies, guiding industries and governments, ensuring that communities and environments thrive.

Service Director, Assessment & Remediation, Ontario - A Day in the Life

As a Service Director you will report to the Service Line VP and provide strategic and operational leadership for a Regional Business Unit (RBU) within our Assessment, Remediation, Reclamation and Monitoring (ARRM) Service Line in Ontario. This role is accountable for driving financial performance, operational excellence, and safe, high-quality service delivery. As a member of the Canadian leadership team, the Service Director leads growth, develops talent, and advances business priorities through cross-functional collaboration.

Deliver RBU performance targets (revenue, profitability, utilization, margins, DSO, pipeline, and cost management).

Lead and develop Service Leads to drive performance and align with strategic goals.

Oversee workforce planning, hiring, performance management, and succession planning.

Foster a high-performance, collaborative culture and address performance issues proactively.

Ensure compliance with company policies, systems, and governance requirements.

Collaborate with functional leaders (HR, Finance, H&S;, Legal, Marketing, etc.) Drive revenue growth initiatives and support strategic business development efforts.

Partner with Revenue & Growth teams on account strategies, client development, and key hiring decisions.

Promote collaboration across service lines to strengthen market presence and client delivery.

Technical Excellence & Project Delivery

Ensure effective assignment of Project Managers, Project Directors, Technical Advisors (TA), and Subject Matter Experts (SME).

Promote quality, technical excellence, and adherence to project management standards.





Oversee project performance through reviews and lifecycle controls to ensure quality and profitability.

Align technical capabilities with client needs to enhance value delivery.

Act as Project Director, TA, SME, or proposal lead where appropriate.

Degree or Diploma in engineering, geosciences or environmental sciences related disciplines with a minimum of 10 years of direct experience in consulting practice.

Professional registration in good standing with a Qualified Person designation an asset.

Located in the Greater Toronto Area or immediate vicinity with an expectation to work in the office of Oakville or Guelph full time or on a hybrid basis for a minimum of 3 days/week in the office.

Ability to travel with a valid and clean class 5 driver's license with no restrictions.

Ability to multitask and prioritize various project related or internal deliverables and delegating as appropriate in accordance with the Delegation of Authority.

Value responsiveness and executing quality work while developing tactics to grow the business that are aligned with the Canadian business objectives.

This posting reflects a current vacancy that the company is actively seeking to fill. As a note, we are not accepting third party agency applicants at this time.

Onterris is a leading global environmental solutions company partnering with organizations to solve complex challenges where environmental pressures, regulatory expectations and operational risks intersect. Guided by our mission to advance the way of life without compromising the integrity of our environment, we believe environmental responsibility and human progress are fundamentally connected. Our scientists, engineers, field teams and consultants apply systems thinking that unites science, data and practical expertise to deliver solutions that strengthen our clients’ resilience, mitigate risk and protect the air, water and soil that sustain communities, while uncovering responsible paths forward for planet and progress. We acknowledge that these experiences and perspectives help to enrich our teams and contribute to our ongoing success. For US residents, click here to learn more.

#

📌 Full Time Service Coordinator I (Guelph)
🏢 Onterris
📍 Guelph