Drive innovation as a Senior Routing Engine Developer at Miratech. This fully remote role focuses on building scalable interaction routing platforms for enterprise contact centers.
In this senior position, you will be responsible for designing and developing enterprise-scale routing engines that deliver real-time voice and digital interactions. Your expertise in Java, Spring Boot, and distributed systems will be critical as you implement intelligent routing algorithms, ensuring high availability and performance.
Key Responsibilities:
• Design and develop routing engines for real-time interactions
• Implement intelligent algorithms for effective routing
• Ensure scalability and resilience across interaction workloads
• Maintain APIs for routing configuration and monitoring
• Integrate services with telephony and CRM platforms
Requirements:
• 8+ years of software engineering experience
• Expert in Java and Spring Boot frameworks
• Knowledge of ACD concepts and workload balancing
• Experience with high-throughput transaction systems
• Excellent communication skills for documentation and workshops
Utilize your extensive experience to enhance customer engagement through robust routing solutions at Miratech.
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📌 Senior Routing Engine Developer at Miratech (Manitoba)
🏢 S.i. Systems
📍 Manitoba
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