Position: Application Production Support, Asset Finance and Securitization Platform Location: Montreal, QC, H3A 2A6 Duration: 12 Months Job Type: Temporary Assignment Work Type: Onsite Pay Rate: CAD $448.57-$448.57/Hr Overview TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.
Job Description Implement computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.
Defines application problem by conferring with clients; evaluating procedures and processes.
Develops solution by preparing and evaluating alternative workflow solutions.
Test, maintain, and monitor computer programs and systems. Troubleshoot program and system malfunctions to restore normal functioning.
MISSION AND OBJECTIVES Provide application and technical support to the critical 24x7 Credits, Working Capital and Asset Finance and Securitization applications.
Act as a subject matter expert on application architecture, disaster recovery, infrastructure integration.
Follow Information security and adhere to governance framework for the applications in the platform
Participate in the application security related projects and manage the server obsolescence and vulnerabilities
MAIN RESPONSIBILITIES Responsible for production support of client Credits, Working Capital and Asset Finance and Securitizations applications
Responsible for L1/L2 production support, incident management, problem management,



change management including application deployments.
Supporting data flows between Credit, Working Capital and Asset Finance and Securitization applications and other upstream and downstream systems.
Supporting Operations team for technical issues
Participate in the yearly Disaster Recovery, Liveplay and Backup Recovery testing
Participate in technical projects Responsible for coordinating and fulfilling projects support tasks, as well as providing status reports
Provide expertise on production constraints and environment readiness
Transversal and Framework Maintain application and systems as per the Information Security guidelines.
Ensure data protection regulations are implemented from a data security standpoint.
Maintain monitoring, capacity planning and performance tuning of financing solutions applications components
Understand and document the technical process and data flows
Participate in the Change Control review meeting to ensure data quality and coordinate approvals
Manage the Cyberark bypass controls and assess for resolutions
Facilitate prioritization sessions with stakeholders to clearly rank tasks for focused execution and transparency




Industrialization of legacy process to be done using AI
REQUIREMENTS Bachelor degree or higher in Computer Science or related fields
Good understanding of Credits and Working Capital business lines
Good understanding of Asset Finance and Securitization, Special Purpose Fund/CLO, Residential Mortgage-backed Securities, Commercial Mortgage-backed Securities and Asset-backed Securities business lines .
Must have at least one of Shell/Perl/Batch/Python scripting skills
Well versed with incident/problem/change management process
Excellent verbal and written communication skills
Good documentation skills – advanced knowledge of Excel, Word , PowerPoint
Good understanding of Java J2EE applications
Good to have infrastructure, MQ, Websphere, Tomcat knowledge
Good to have ITIL foundation knowledge/certification
Experience with Unix/Linux/Windows servers.
Experience with application deployments and installations
Knowledge of SQL/Pl SQL
Knowledge of Tools like Jira, ITSM, SN
Strong multitasking skills and ability to reprioritize tasks
ESSENTIAL SPECIFIC REQUIREMENTS 24/7 availability during On-Call schedule
Valuable understanding of Service Now or similar tool and the service management processes
Understanding of data protection principles
Ability to work independently and collaboratively within a team
SKILLS AND BEHAVIOURS Innovative and Agile
TekWissen® Group is an equal opportunity employer supporting workforce diversity.

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📌 Application Production Support (Quebec City)
🏢 TEKWISSEN ®
📍 Quebec City