Elevate visitor satisfaction as the Guest Experience Leader at Okanagan Gondola in Vernon, British Columbia. This full time role focuses on enhancing guest interactions and driving retail performance.We are looking for an energetic candidate with a solid background in hospitality to oversee all guest-facing operations. You will manage admissions, ticketing, and event coordination while ensuring guests receive exceptional experiences. Your leadership will also focus on retail sales and creating memorable moments for visitors.Key Responsibilities:
Lead exceptional guest experience delivery
Manage Guest Services Desk and admissions
Administer ticketing software and systems
Oversee operations for two retail locations
Plan and execute community events and group experiencesRequirements:
5+ years in leadership roles within hospitality
2+ years managing front-line teams
Solid background in customer service
Excellent organizational and communication skills
Proven team development and leadership experienceHead the guest experience strategies at Okanagan Gondola and make every visit unforgettable.#J-18808-Ljbffr

📌 Guest Experience Leader At Okanagan Gondola Vernon
🏢 Okanagan Gondola
📍 Vernon