Elevate your career with CPUS Engineering as a Business Analyst focused on Commercial Insurance. This hybrid role emphasizes ServiceNow expertise, collaboration, and user story creation.

As a Business Analyst with CPUS Engineering, you will work collaboratively with stakeholders across IT, HR, and SIR departments. Your primary focus will be on leveraging your robust ServiceNow background to elicit and document business requirements, develop workflows, and create user stories. Additionally, you'll facilitate workshops to enhance business processes.

Key Responsibilities:
• Collaborate to elicit and document business requirements
• Create user stories and navigate ServiceNow workflows
• Conduct workshops to diagnose process improvements
• Participate in agile ceremonies,



enhancing project delivery
• Coordinate testing activities, including test plans and scripts

Requirements:
• 3-5 years as a Business Analyst focusing on HRSD
• Degree in IT, Business Administration, or related field
• Proficiency in ServiceNow IT, HR, and SIR modules
• Strong understanding of agile methodologies
• ServiceNow Certified System Administrator or Implementation Specialist

Utilize your ServiceNow skills to enhance business processes and effectively support CPUS Engineering's client objectives.
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📌 Hybrid Business Analyst in Commercial Insurance (Ontario)
🏢 Acera Insurance
📍 Ontario