Audi Durham is seeking a professional, polite, and outgoing Service Appointment Coordinator to join our dynamic team. With over 30 years in business, Owasco Inc./Audi Durham offers a comprehensive benefits package, employee discounts on cars and RVs, and excellent opportunities for career growth within our company for those who excel.
What We’re Looking For:
The ideal candidate will have strong multitasking skills, handling phone calls, emails, and in-person customer interactions with a positive and cheerful attitude. Proficiency in composing emails, using Microsoft Office (especially Excel), and processing reports is essential.
Key Responsibilities:
- Review and manage online appointment requests
- Professionally schedule service appointments via phone and email
- Follow up with customers who previously declined recommended services
- Provide daily reports on appointment statistics
- Efficiently use multiple computer programs
- Maintain a typing speed of at least 40 words per minute (WPM)
Requirements:
- Proficiency in Microsoft Office, particularly Outlook and Excel
- Experience with PBS dealership software is an asset but not required
- Excellent communication and organizational skills
Commitment to Accessibility:
We are an equal-opportunity employer and are committed to providing an inclusive and accessible workplace. We welcome and encourage applications from individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Job Types: Full-time, Permanent
Pay: $18.00-$23.00 per hour
Perks
- Dental care
- Extended health care
- On-site parking
Work Location: In person
📌 Service Appointment Coordinator (Whitby)
🏢 Audi Durham
📍 Whitby
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