Join Bell as a Senior Manager, driving customer-centered strategies and innovations in Toronto or Montreal. Leverage your communication and strategic skills to enhance customer journeys.As Senior Manager in Business Transformation, you will be pivotal within the Customer Experience leadership team. You will craft C-level deliverables and lead strategic planning cycles. This role focuses on championing customer-centric processes while collaborating across various business units to execute transformative initiatives.Key Responsibilities:
Own development of executive-level presentations and white papers
Drive strategic business planning cycles for key corporate milestones
Lead deep-dive analyses into operational prospects




Shape multi-year transformation roadmaps and business cases
Collaborate closely with cross-functional teams for alignmentRequirements:
7+ years in corporate strategy or business transformation
Exceptional executive communication and writing skills
Mastery of Power Point and presentation design
Solid stakeholder management and relationship-building abilities
Excellent project management and organizational skillsElevate customer experience strategies and communications while making a meaningful impact at Bell.#J-18808-Ljbffr

📌 Strategic Manager, Customer Experience At Bell Toronto (Canada)
🏢 Bell
📍 Canada