Elevate your career with SC Johnson Skilled as a Customer Service Specialist in Brantford, ON. Provide exceptional customer support while managing orders and inquiries in a dynamic office workplace. In this full-time role, you will be the trusted voice for customers, ensuring efficient communication and issue resolution. With over three years of customer service or administrative support experience, you'll utilize skills in SAP, CRM, and effective conflict resolution to enhance the customer experience. Your work will focus on delivering solutions and support across various markets while maintaining SC Johnson's commitment to quality. Key Responsibilities:
Enter sales orders and manage credit requests in SAP
Resolve customer inquiries about pricing and shipping
Process return orders and follow-up communication
Fulfill sample orders for sales staff
Ensure accurate handling of back-orders and customer issues Requirements:
Grade 12 education or equivalent
3+ years in administrative support or customer service
Familiarity with SAP S4 Hanna preferred
Solid organizational and communication skills
Ability to manage complex customer issues professionally Bring your customer-focused mindset and problem-solving abilities to SC Johnson's team in Brantford. #J-18808-Ljbffr
📌 Customer Service Specialist At Sc Johnson Brantford
🏢 SC Johnson
📍 Brantford
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