Become a Care Access Representative with CBI Home Health in North York, Toronto. Your role is essential in coordinating care schedules for clients, ensuring seamless and high-quality service.

CBI Home Health supports individuals in their homes and communities, offering flexible schedules for employees. In this full time role, you'll manage inbound and outbound communications while optimizing care staff schedules to meet client needs. Your relationship-building skills will be key in maintaining client and caregiver connections.

Key Responsibilities:
• Utilize scheduling software for effective care provider assignments
• Meet KPIs related to communication and scheduling tasks
• Foster communication with clients, families, and care providers




• Build positive relationships with all stakeholders
• Update and manage client and care provider databases

Requirements:
• Minimum Grade 12 education
• At least 2 years in customer service or scheduling
• Proficiency in Microsoft Office and scheduling software
• Strong problem-solving and multitasking abilities
• Excellent verbal and written communication skills

Contribute to high-quality care coordination at CBI Home Health, affecting lives positively every day.
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📌 Care Access Representative in North York (Ontario)
🏢 CBI Home Health
📍 Ontario