Program Coordinator - Immigration and Settlement Service
Job Description
Posted Thursday, October 15, 2026 at 8:00 AM

Catholic Social Services is currently recruiting for a Program Coordinator (37.5 hours/week) at our Red Deer Immigration and Settlement Service office.

This is a temporary contract position with a contract end date of January 31, 2027.

Job Summary:

Supporting the delivery of Immigration and Settlement Service’s (ISS) programs. This may include, but is not limited to, coordinating program activities, conducting research and assisting with report writing, liaising with key community stakeholders, engaging in program promotional activities, and performing administrative duties as required.

Key Responsibilities

Coordinate the delivery of program activities geared towards supporting newcomers’ settlement and integration process in Canada (e.g., delivering information sessions, presentations; facilitating client focus groups; etc.).

Keep accurate records and statistics related to program activities.

Promptly respond to inquiries from clients, staff, volunteers, and the public.

Conduct research to identify newcomer needs, trends, challenges, and potential gaps in services.

Keep the team leader informed about rental market trends

Make sure to check properties are move in ready before clients check out of temporary accommodation

Book Settlement Support Workers to do hygiene, house maintenance and appliance orientation

Develop and facilitate Orientation sessions / presentations

Liaise with key community stakeholders to maintain the existing or establish current partnerships and collaboration





Keep accurate records and statistics related to program activities

Develop opportunities for program development and improvement

Participate in data analysis, report writing, and evaluation

Advocating on the clients' behalf if issues arise

Engage in program promotional activities

Promptly respond to inquiries from clients, staff, volunteers, and the public

Perform other related duties as required

What This Job Requires:

A related Degree/Diploma in a Human Services discipline

2 years’ experience working in an administrative role

Intermediate knowledge of Microsoft Office

Experience working with newcomers to Canada is considered an asset

Strong organizational, interpersonal, and communication skills

Detail oriented and organized

Vulnerable Sector Check from local RCMP or City Police

Child Intervention Record Check

Experience building effective partnerships and collaborations

Experience in doing research, working with data, and writing reports

What We Offer:

The annual salary for this position begins at $55,162.38 and is based on qualifications and experience.

Benefits available when eligible.

Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.

Growth Opportunities:



apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.

About Catholic Social Services:

You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.

With more than 50 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1900 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.

“As a Catholic social services agency, we are guided by faith to care for and bring hope to people in need with humility, compassion and respect.”

Our values are at the core of everything we do!

Humility : We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.

Compassion : We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.

Respect : We demonstrate our respect by being personally present, open and attentive to those we care for and by honoring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.

Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.

#J-18808-Ljbffr

📌 Program Coordinator - Immigration and Settlement Service (Alberta)
🏢 Colonial Group
📍 Alberta