Step into the role of HR Operations Analyst at RTX, based in Longueuil, Quebec. This position calls for a customer-oriented approach to manage HR inquiries effectively in a supportive hybrid environment.As an HR Operations Analyst, you will play a crucial role in enhancing the employee experience by resolving inquiries across multiple platforms. This full time role requires 1 to 3 years in HR shared services or operational support, along with robust analytical abilities and familiarity with HR systems like Workday and ServiceNow.Key Responsibilities:
Resolve HR inquiries with empathy and efficiency
Influence service culture positively through interactions
Conduct data analysis to propose process improvements
Document complex cases and escalate as necessary
Support HR transformation and employee experience projectsRequirements:
1 to 3 years experience in customer service or HR
Excellent problem-solving and analytical skills
Detail-oriented with solid documentation abilities
Proficient in MS Office, Workday, ServiceNow
Bachelor’s degree in HR or a related fieldJoin RTX to help advance HR services and enhance workplace culture.#J-18808-Ljbffr