Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. From this modest beginning, the Company now has a Head Office in Burnaby, twenty-three Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.
To be the environment that inspires excellence and trust within our community.
Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.
At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.
The Branch Manager provides leadership and support for all aspects of the Branch: incorporating sound business management practices; accountability for assets, budgets, profitability, and personnel; adherence to company policies; implementation of protected work practices; support of sales efforts and maintaining the desired level of service to both external and internal customers.
Increase Refrigerative Supply’s share across local markets and sustain profitable business growth.




Forecast, develop and execute strategic business and sales plans. Lead Branch efforts to identify, secure, and retain customers by actively networking with community businesses; Call on key customers, build relationships and look for opportunities.
Adhere to account management principles and identify and pursue opportunities. Set the example for team members to provide high-quality, cost-efficient, customer-directed service and meet or exceed Branch performance targets.
Monitor customer satisfaction and takes action to address satisfaction issues promptly and decisively.
Manage the schedule and participate in the company’s after-hour business, On Call.
Provide effective inventory control and logistics management methods to ensure the Branch leverages the efficiencies of all aspects of its business to maximize profit and customer satisfaction.
Manage and capitalize on Branch assets and resources (people, financial, and material) to achieve business objectives.
Oversee the administrative procedures related to sales, people and culture, logistics, and operations following the policies, standards, and values of Refrigerative Supply.
Ensure that all documentation and paperwork is submitted to Head office in a timely fashion.




Ensures a clean and safe work environment for both customers and staff.
Act and manage the Branch with honesty and integrity, following the highest ethical standards; complies with all local, Provincial, and Federal regulations.
Team Management

Provide leadership in developing employees according to People and Culture policies and standards, including coaching and motivating employees by providing effective feedback and training.
Monitor job performance to ensure employees meet or exceed Refrigerative Supply’s standards of excellence.
2-5 years of HVAC branch management experience preferred.

- HVAC/R Technical experience is required.
- Strong customer service experience and superior relationship-building skills.
- Experience in a lead or supervisory role with responsibility for the productivity or development of others is an asset.
- Post-secondary degrees and/or supplementary courses are an asset.
- Working knowledge of Word, Excel, and Outlook.
- That's why we support and recognize our team members with a range of benefits:

Annual Bonus Program
Vacation entitlement starting at three (3) weeks annually, with incremental increases based on years of service, up to a maximum of six (6) weeks.

Wellness Account.
Protect your future with our Registered Retirement Savings Plan .
Access a 24/7 Employee Assistance Program.
We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws.

📌 Responsable de secteur contrôle de gestion (h/f) (Calgary)
🏢 Refrigerative Supply
📍 Calgary