Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network. We are looking for someone who enjoys blending marketing and retail to enhance the in-store customer experience and is passionate about bringing new programs and digital solutions to life. As part of the Channel Enablement team, reporting to the Senior Manager, Channel Enablement, you will support the Rogers, Fido, and chatr brands by delivering customer-focused, traffic-driving initiatives across retail sales channels. You will play a key role in developing, launching, and driving adoption of digital programs that simplify how customers shop, purchase, and manage their services. As a valued member of the team, you will contribute to advancing national retail customer outreach and digital acceleration initiatives that enhance the overall customer experience and support business growth.

Statflo (1connect) lead for all proactive retail outreach programs while working closely with stakeholders (i.e. Marketing, CBM, CRM
Operations, Data Products, Branded Retail) to strategize, launch, refine and report results from a variety of customer outreach campaigns being run through our internal platform
Act as a Statflo (1connect) subject matter expert for all retail sales channels in cross-functional meetings and project launches
Represent Channel Enablement in cross-functional digital acceleration projects,



working with business leaders and stakeholders to understand customer needs and translate them into clear program requirements
Gather, document and refine business requirements to support the development of simpler digital customer experiences
Conduct market and competitive intelligence to identify customer experience trends, emerging capabilities and opportunities that can inform digital program priorities
Collaborate with cross-functional stakeholders to design and refine digital sales journeys that address customer needs and support business objectives
Support program launch readiness by coordinating stakeholder input, identifying gaps and helping resolve issues before launch

Self-starter with proven track-record of vendor management and creative development.

- 5-7 years of Telecommunications experience is an asset.
- Strong analytical skills with exceptional Microsoft Excel knowledge.
- Excellent communication skills and experience presenting to senior leadership
- Project management experience and ability to thrive in a fast-paced environment managing multiple initiatives at once.
- A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.





We believe in investing in our people and helping them reach their potential as valuable members of our team. Competitive salary & annual bonus

- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
- Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Employee & Family Assistance Program
- • Virtual Healthcare

~• Our commitment to diversity:

~• 15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. To protect our people, brand and assets, a pre-employment background check will be conducted. Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Travel Requirements: Criminal Record and Credit Check
Sales & Account Management
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a robust business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Corporate

📌 Director of Strategy & Innovation (Toronto)
🏢 Rogers Communications
📍 Toronto